Information
We have Help Centers for each application that we accept for printing jobs. Click on the application of your choice to find templates to download and handy guidelines for preparing your files for best results when submitting your order. These help centers will help you avoid the most common errors when preparing your files.
Below are How-To’s and information on our new ordering and job information software, MyPrintFlow. It is a web-based application that will streamline your orders and aid you with job tracking. Features like dynamic price calculators, multiple shipments per order, and realtime job status and history are just a small sample of the powerful tools provided.
We understand, despite every effort to make these new tools easy to use, you may have questions or need assistance from time to time. Feel free to refer to this Help Center for all your printing related questions!
Ordering and Dashboard Help
Other Resources
- Adobe Systems Inc. - Product Support for Adobe Creative Software
- Quark Inc. - Product Support for Quark Xpress
- Apple Computer, Inc. - Design and Print better with a Mac...
Application Help & Templates
Adobe Photoshop®
- TIFF or PDF (PDF for CS versions only)
Adobe Illustrator® CS
- Illustrator EPS
Adobe Illustrator® 8, 9, 10
- TIFF, PDF (PDF for CS only)
Adobe InDesign® CS
- PDF (PDF for CS versions only)
Adobe InDesign® 1.5, 2
- InDesign Document
Quark Xpress® 6
- PDF (PDF for 6.0 versions only)
Quark Xpress® 3, 4, 5
- Quark Document
Adobe PageMaker®
- PageMaker Document
More Help
- To prevent problems with your file, refer to our most common errors list.
- What is the best way to make digital images to be used in my job?
- Learn more about monitor calibration for color accuracy.
- What is CMYK and why do we prefer this over RGB or Pantone?
- Postal regulations and other information to help prepare your mailings.
- Got questions about printing terms we use? Refer to our complete glossary of typical terms used by this printer.
- What is a PDF and how do I use it?